Privacy Policy

Last Updated: June 26, 2026

Company Name: Tengfei Electronic Commere Limited
Registered Address: Room 9042, 9/F, Block B, Chung Mei Centre, 15–17 Hing Yip Street, Kwun Tong, Kowloon, Hong Kong
Website: https://store.printhh.com
Customer Service Email: 1103140704@qq.com
Business Type: Online Clothing Retailer

1. Introduction

This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you visit this website, browse our products, place an order, make a payment, contact customer service or otherwise interact with us. By using this website or purchasing products from us, you acknowledge that you have read and understood this Privacy Policy.If you do not agree with this Privacy Policy, please do not use this website or submit personal information to us.

2. Information We Collect

We may collect personal information that is necessary for website operation, order processing, payment verification, shipping, customer service, fraud prevention and legal compliance. The information we collect depends on how you use this website and may include information you provide directly, information generated during transactions, and technical information collected automatically when you visit the website.

2.1 Information You Provide

When you place an order, create an account, submit an inquiry or contact customer service, we may collect the following information: Name. Email address. Phone number. Billing address. Shipping address. Order notes or messages submitted by you. Photos, videos or other materials you provide when requesting after- sales service. You are responsible for ensuring that the information you provide is accurate, complete and up to date.

2.2 Order, Payment and Transaction Information

When you place an order or make a payment, we may collect order - related and transaction - related information, including: Purchased products. Order number. Order amount. Settlement currency. Payment status. Billing information. Shipping method. Delivery status. Refund or dispute records where applicable. Payment card details are processed by authorized third - party payment service providers.We do not store complete credit card numbers or complete payment card security codes on this website.

2.3 Device and Website Usage Information

When you visit this website, certain technical information may be collected automatically, including: IP address. Browser type. Device type. Operating system. Pages viewed. Referring page or source. Time and date of visit. Website interaction data. Cookie identifiers where applicable. This information helps us maintain website security, improve website performance, understand user behavior and prevent fraudulent or abusive activity.

2.4 Cookies and Similar Technologies

We may use cookies, pixels, tags or similar technologies to support basic website functions, remember user preferences, analyze website traffic, improve user experience and support security or fraud prevention. You may manage or disable cookies through your browser settings.However, disabling cookies may affect certain website functions, such as shopping cart, checkout, login or preference settings.

3. How We Use Your Information

We use personal information for legitimate business purposes, including: To process and fulfill your order. To verify payment and reduce payment risk. To arrange shipping and delivery. To provide order confirmation and shipping updates. To respond to inquiries and customer service requests. To handle returns, refunds, replacements and after - sales issues. To prevent fraud, unauthorized transactions, chargebacks and abuse. To maintain website security and improve website performance. To improve our products, services and user experience. To comply with applicable laws, regulations, payment rules and lawful requests from authorities.

4. Payment Security

Payment information is processed by authorized third - party payment service providers.These providers may collect and process payment details according to their own security standards and privacy policies. We do not store complete credit card information on this website.If a payment is declined, fails verification or is flagged as suspicious, we may delay, cancel or request additional verification for the order to protect both the customer and our business.

5. How We Share Information

We do not sell your personal information. We may share necessary information with trusted third parties only when required for business operation, order fulfillment, payment processing, shipping, customer service, fraud prevention, legal compliance or dispute resolution. These third parties may include payment service providers, logistics providers, warehouse service providers, IT service providers, website hosting providers, analytics providers, fraud prevention partners, professional advisers and legal or regulatory authorities where required.

6. International Shipping and Cross-Border Processing

Because we provide international shipping services, your information may be processed or transferred across countries or regions when necessary for order fulfillment, payment processing, shipping, customs clearance, customer service or legal compliance. For example, your name, phone number, shipping address and order information may be shared with logistics providers, customs service providers or local delivery partners in order to deliver your order.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer service, tax records, accounting records, fraud prevention, dispute handling and legal compliance. The retention period may vary depending on the type of information, business requirements, payment provider requirements, legal obligations and dispute resolution needs.When information is no longer required, we will delete, anonymize or securely store it according to our internal procedures.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure.While we make reasonable efforts to protect your information, we cannot guarantee absolute security.Customers should also protect their own account information, devices and email access.

9. Your Rights and Choices

Depending on applicable laws, you may have the right to request access to, correction of or deletion of your personal information.You may also request information about how your personal information is used or shared. If you wish to exercise privacy - related rights, please contact us through the customer service email displayed on this website.We may need to verify your identity before processing your request. Certain information may need to be retained where required for order records, payment records, fraud prevention, legal compliance or dispute resolution.

10. Marketing Communications

If you subscribe to newsletters or promotional messages, we may use your email address to send product updates, offers or other marketing communications. You may unsubscribe from marketing communications at any time by following the unsubscribe instructions in the email or by contacting us.Service - related messages, such as order confirmations, shipping updates or customer service replies, may still be sent when necessary.

11. Children’s Privacy

This website and our products are intended for general customers and are not directed to children.We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us without appropriate consent, please contact us and we will take reasonable steps to delete the information where required by applicable law.

12. Third-Party Links

This website may contain links to third - party websites, payment pages, logistics tracking pages or other external services.We are not responsible for the privacy practices, content or security of third - party websites. We recommend that you read the privacy policies of any third - party websites or services you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functions, legal requirements, payment rules or operational needs. The updated version will be posted on this page with the latest update date.Continued use of this website after the Privacy Policy is updated means that you acknowledge the updated policy.