Legal Information
Last Updated: June 26, 2026
1. Company Information
This website is operated by the company displayed in the company information section of this website. We are engaged in the sale of decorative products, including but not limited to resin crafts, garden decorations, Christmas decorations, holiday decorations, religious figurines and other related home and garden decorative items. Our products are mainly used for home decoration, garden decoration, seasonal decoration, holiday display, gift purposes and personal collection. Unless otherwise clearly stated on the product page, our standard products are decorative items and do not contain electrical parts, batteries or plug-in functions.
2. Terms of Service
By accessing this website, browsing our products, placing an order or purchasing products from us, you agree to be bound by these terms, conditions and policies. If you do not agree with any part of these terms, please do not use this website or purchase products from us. We reserve the right to update, modify or replace any part of these terms at any time when necessary. Any changes will be published on this page. Continued use of this website after changes are published means that you accept the updated terms.
2.1 Product Information
We make reasonable efforts to display product images, product names, descriptions, sizes, colors, materials, quantities and other details accurately. However, due to differences in lighting, screen settings, handmade production, batch differences, surface texture or measurement methods, minor variations may occur between the actual product and the product images shown on the website. Product images are for reference only. If you need exact size, quantity, material or packaging information before placing an order, please contact us for confirmation.
2.2 Order Acceptance
After you place an order, you may receive an order confirmation email or order notification. This confirmation means that we have received your order request, but it does not guarantee final acceptance of the order. We reserve the right to refuse, cancel or request additional verification for any order if the product is unavailable, payment is declined, shipping information is incomplete, product information contains an error, or the order is suspected of fraud, abuse, unauthorized transaction or other abnormal activity. If an order is cancelled after payment has been made, we will process the refund to the original payment method according to the payment provider’s rules.
2.3 Pricing and Availability
Product prices are displayed on the website. We reserve the right to update prices, promotions, shipping fees, product descriptions and product availability at any time without prior notice. If a product is out of stock after an order is placed, we may contact the customer to arrange replacement, delayed shipment or order cancellation. If the customer chooses to cancel the order due to stock shortage, we will arrange a refund according to our refund process.
3. Payment Policy
We accept payments through the payment methods displayed at checkout. Customers must provide accurate billing information, contact information and payment information when placing an order. Settlement Currency: USD Payment Methods: Credit card, debit card or other payment methods shown at checkout. Payment Security: Payment information is processed by authorized third-party payment service providers. We do not store complete credit card information on this website. Payment card details are processed securely by third-party payment service providers. If a payment is declined, fails verification or is flagged as suspicious, the order may be delayed, cancelled or subject to additional verification. Customers are responsible for ensuring that the payment account, card information and billing information used for the order are valid and authorized.
4. Shipping Policy
We provide international shipping services. Unless otherwise stated, products are mainly shipped from China to overseas customers. Shipping fees, available shipping methods and estimated delivery times may vary depending on the destination country or region, product size, product quantity, order weight and logistics provider.
4.1 Shipping Origin
Our products are mainly stocked, packed and shipped from our warehouse or cooperative warehouse located in China. At present, orders are mainly fulfilled from China. If overseas warehouse service is available for certain products or certain regions in the future, the relevant information will be shown on the product page, checkout page or shipping notice.
4.2 Processing Time
Order processing usually takes 3-7 business days after payment is confirmed. Processing time may vary depending on product availability, order quantity, packaging requirements, customization requirements, holidays, peak season workload or logistics conditions. Large quantity orders, customized orders or pre-order products may require additional processing time.
4.3 Delivery Time
Estimated delivery time is usually 7-25 business days after shipment, depending on the destination country or region, shipping method, customs clearance, local delivery service and other logistics conditions. Delivery time is an estimate only and is not guaranteed. Delays may occur due to customs inspection, public holidays, weather conditions, incorrect shipping information, logistics disruptions or force majeure events.
4.4 Customs, Duties and Taxes
International orders may be subject to import duties, taxes, customs clearance fees, brokerage fees or other charges imposed by the destination country or region. Unless otherwise clearly stated at checkout, these charges are not included in the product price or shipping fee and are the responsibility of the customer. Customers are responsible for complying with the import rules and customs requirements of their destination country or region.
5. Return and Refund Policy
We hope you are satisfied with your purchase. If there is a problem with your order, please contact us within 7 days after receiving the product. To help us review your request quickly, please provide your order number, product photos or videos, packaging photos and a clear explanation of the issue. We may request additional information if necessary. Returns or refunds must be approved by us before the customer sends any product back. Products returned without prior approval may not be accepted.
5.1 Eligible Return or Refund Cases
The product is damaged during transportation. The product received is significantly different from the product ordered. The wrong item was shipped. The product has a major quality defect. The order is missing products due to our packing or shipping error. For damaged or defective products, customers should provide clear photos or videos showing the issue, the outer packaging and the shipping label when possible.
5.2 Non-Refundable Cases
Minor color differences caused by screen display, lighting or photography. Minor handmade variations, measurement differences, surface texture differences or batch differences. Products damaged due to misuse, improper handling, improper storage or unauthorized modification. Customized products, unless there is a quality issue or shipping error. Products returned without prior approval. Products that have been used, installed, altered or damaged after delivery due to reasons not caused by us.
5.3 Refund Process
To request a return or refund, please contact us through the customer service email displayed on this website with your order number, photos or videos of the product, and a clear explanation of the issue. After we review and approve your request, we may offer a replacement, partial refund, full refund or other reasonable solution depending on the situation. Approved refunds will be processed to the original payment method. The actual refund arrival time depends on your bank, card issuer or payment provider. Shipping fees, customs duties and taxes may not be refundable unless the refund is caused by our error.
6. Product Compliance Statement
Our main products are resin crafts, decorations, garden ornaments, Christmas decorations, holiday decorations and religious figurines. These products are primarily decorative items. Unless otherwise clearly stated on the product page, our standard decorative products do not contain electrical parts, batteries, plug-in components, wireless functions or other electronic functions. If a product contains electrical parts, batteries, lighting components or other regulated functions, we will provide or obtain the necessary certification documents according to applicable laws, regulations and platform requirements before selling such products. Products that require special certification will be reviewed separately before sale.
7. Intellectual Property
All content on this website, including product images, product descriptions, text, logos, graphics, page layouts, designs, videos and other materials, is owned by or licensed to us unless otherwise stated. You may not copy, reproduce, modify, distribute, publish, display, sell or use any website content for commercial purposes without our prior written permission. Unauthorized use of our website content, product images or brand materials may result in legal action.
8. Limitation of Liability
To the maximum extent permitted by applicable law, we shall not be liable for indirect, incidental, special, punitive or consequential losses arising from the use of this website, purchase of products, shipping delays, customs issues, payment service interruptions, logistics disruptions or third-party service failures. We are not responsible for delays, losses or additional costs caused by incorrect shipping information provided by customers, customs clearance, import restrictions, local delivery failure, force majeure events or circumstances beyond our reasonable control. Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law.
9. Governing Law
These terms, policies and any separate agreements whereby we provide products or services to you shall be governed by and construed in accordance with the laws of the People’s Republic of China, unless otherwise required by applicable consumer protection laws. Any dispute arising from or related to the use of this website, the purchase of products, payment, shipping, return, refund, privacy matter or these legal terms shall be resolved through friendly negotiation first. If negotiation fails, the dispute shall be submitted to the competent court or dispute resolution authority located in the jurisdiction of the company’s registered address, unless otherwise required by applicable law.